Customer Service Executive 客户服务主任

职位类别： 客服专员

Responsibilities:

 Support effectively and efficiently to Sales & Project Department in pre-sales, on-sales and after sales activities

 Communicate with vendors/principals/internal parties to calculate cost and prepare quotation

 Handle sales order administration and process in Oracle in a timely manner

 Place orders with vendors/principals and liaise with vendors/ principals/logistics provider for shipment arrangement and order fulfillment

 Work and liaise with internal and external logistics service partners to facilitate customs clearance for order fulfillment and delivery to customer

 Prepare sales administration and logistics related documentation/report to support successful sales administration in a timely manner

 Process goods receipt by physical count and input in Oracle timely

 Handle customer complaints



Requirements:

 4-years degree or above in International Business or Logistics Management is preferable

 At least 2-3 years’ experience in customer services, sales coordination or order processing is advantage

 Good spoken and written English, Chinese and Mandarin

 Good knowledge of MS Office (Word, Excel, Powerpoint)

 Experience in Oracle system is preferred

 Good problem solving, communication skill and interpersonal skill

 Strong customer oriented attitude and able to work independently and under pressure

 Immediate available is highly preferred

• 年龄要求： 不限
• 语言要求：不限