配件工程师

所属部门： 客户服务部

职位类别： 售前/售后/技术支持工程师

1. Deal with customer warranty claim and get it proceed to be approved/or not, reply customer and provide part plan. 处理客户免补申请，并且判定是否可以通过，向客户提供相应的配件方案。 

2. Deal with customer parts purchase order and follow up with confirmation, packing and shipping. 处理客户配件采购订单，并跟进订单确认，打包和发货事宜。 

3. Report parts stock status periodically and make a make-up plan. 定期汇报备件库存情况，并制定补库计划。

4. Handle any other activities assigned by superiors based upon the organizational requirements. 配合处理其上司安排的其它工作。 



岗位要求：


1. Mechanical engineering background. 机械工程专业背景，可接受相关专业应届毕业生。
2. Good team spirit and cooperation ability. 良好的团队合作意识与工作能力。
3. Understand the basic idea of customer relationship management and customer experience. 明白客户管理和客户体验的基本理念。
4. Good at MSOffice operation, especially in Excel. 熟练运用Office办公软件，尤其Excel技能。
5. Have a good communication skill - Oral & Written, Basic English is needed. 良好的沟通技能，表达及书写能力—基本的英文读写。 
6. High level of self-motivated and ability to work independently. 良好的自我管理能力，并具备独立工作的能力。 

• 年龄要求： 不限
• 语言要求：不限