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Technical Support Engineer, Quality Engineering As one technical support engineer within the Quality Engineering org, you will be responsible to provide technical supports to related internal departments including commissioning team, road test team, factory and customer support team. We are looking for a talented & highly technical engineer with good communication and personality, also with good experience in technical support of consumer facing products. LOCATION Nanjing RESPONSIBILITIES Work closely with test & development colleagues to understand the products. Provide daily technical supports to related departments including commissioning team, road test team, factory and customer support team. Travel to the sites where the problems happen to investigate and capture the detailed information of the problems. Analyze and debug the issues from the vehicles in the first hand, and report and track the bugs found during the supporting. Update or repair hardware and software systems with remote support when need. Deliver basic product training and use guide when need. REQUIRED QUALIFICATIONS 3+ years of technical support experience in automotive and consumer facing products. Good knowledge of software development and QA lifecycles. Good experience in collaboration tools like Jira and test case management tools like TestLink and TestRail. Experience testing applications that run on operating systems like QNX, Android, Linux, etc is a plus. Good written & oral English communication skills. PREFERRED QUALIFICATIONS Prior experience in technical support in the automotive industry is highly desired.
- 年龄要求: 不限
- 语言要求:不限
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企业简介
拜腾汽车科技BYTON
- 行业: 汽车/摩托车及零配件
- 规模: 若干人
- 性质: 其他
- 当前职位: Technical Support Engineer
Future Mobility Corporation Ltd.(简称FMC)是一家立于中国、布局世界的高端电动汽车品牌。2位联合创始人中,一位是前宝马中国副总裁,另一位是原宝马i8电动超跑项目负责人。 公司的全球运营总部、制造基地及研发中心均设在中国南京,并且在德国慕尼黑设立了产品概念及设计中心,在美国硅谷设有负责用户界面和自动驾驶系统开发的研发中心。团队集结了全球汽车和智能科技界的精英,均来自宝马、特斯拉等世界一流的汽车企业,以及谷歌等国际领先的互联网公司,兼具高档整车制造经验和互联网科技优势。
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