主要职责 / Key Responsibilities
订单与交期管理 (Order & Delivery Management):
•	接收并审查客户的采购订单 (Purchase Orders, PO) 与滚动式需求预测 (Rolling Forecasts)。Receive and review customer Purchase Orders (PO) and Rolling Forecasts.
•	将订单准确输入 ERP 系统，并与生管部门协调生产排程，确保产能满足交期。Accurately input orders into the ERP system and coordinate the Production Schedule with Production Control to ensure capacity meets delivery deadlines.
•	安排出货物流与进出口报关文件，追踪交货状态。Arrange shipping logistics and import/export customs documents, and track Delivery Status.
•	对帐、请款、业务报表制作。Handle account reconciliation, billing, and the preparation of sales reports.
跨部门协调与客户沟通 Cross-functional Coordination & Customer Communication: 
•	协助传递与追踪生产相关文件至客户端。Assist in transmitting and tracking production-related documents to the customer (including PPAP, APQP, etc.).
•	作为客诉联络窗口，转达客户问题至内部并搭起沟通桥梁。Act as the contact window for Customer Complaints, relaying issues internally and building a communication bridge.
•	当发生质量异常或交期延迟时，需协调内部安抚客户情绪，并跟催改善措施Coordinate internally to appease the customer during Quality Issues or Delivery Delays, and follow up on corrective actions (such as 8D Reports).
学历Education:
•	大学或以上学历 Bachelor's Degree or above.
语言能力Language Proficiency:
•	泰文：母语程度 Thai: Native Speaker.
•	第二外语：具备流利的中文或英文，能进行高阶商务沟通与跨国会议 Secondary Language: Fluent in Mandarin OR English, with business-level proficiency capable of conducting high-level commercial negotiations and multinational meetings.
工作经验 Professional Experience:
•	具备至少 1 年以上制造业业务或客服经验。Minimum of 1 years of sales in the manufacturing Industry. 
其他要求 Other Requirements:
	熟练操作 ERP 系统及 MS Office (尤其是 Excel 数据处理)。 Proficient in ERP systems and MS Office (especially data processing in Excel).
	具备细心、高抗压性与良好的跨部门问题解决能力 (Problem-solving skills)。 Detail-oriented, highly stress-resistant, and possesses excellent cross-functional problem-solving skills.