职位描述：

Overview
Provide efficient solutions for our customers to increase their understanding of Southco products and assist them in finding the best solution for their applications. Offer a superior service through problem solving and conflict resolution.


Qualifications
1. Education in Business Management, or Technical field (preferred).
2.Technical aptitude required with minimum vocational school diploma
3.Computer literate with keyboarding skills, knowledge of SAP is preferred
4. Experience in handling customer order or quality issue preferred
5.Self-starter, highly independent
6. Enthusiastic, confident and mature.

Responsibilities
1. Provide technical support and superior customer service.
2. Provide efficient responses for our Customers, Authorized Southco Distributors and Account Managers.
3.Develop relationships with customers by promoting our products and services.
4. Manage assigned accounts in their order management and conflict resolution
5. Proactively call prospects and customers to increase and develop business opportunities.
6.Suggest alternate solutions for continuous improvement within the department.
7. Provide support to the Global Sales Force, Marketing and Business Management Teams.
8. Manage Business Development Awareness Program and increase knowledge of other Southco functional groups.

职位描述：

任职要求：
1、大专或以上学历，英语六级、专业四级或以上，商务英语、国际商务、国际贸易等相关专业优先；
2、良好的顾客服务态度，工作积极主动，责任心强，具备承受压力的能力；
3、熟悉办公软件；
4、优秀应届毕业生亦可；

职位描述：

1、负责跟踪客户订单各类输入输出文案处理，负责客户订单出货跟踪；
2、协助业务、品质与客户联络沟通处理客诉；
3、负责跟踪客户对账单及货款回收和反馈；
4、熟悉word、excel、PPT等办公文档；
5、工作时间五天半制，周六上半天，早八晚六。