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职位描述
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职位类别: 售前/售后/技术支持工程师
职责描述: 1、客户反馈意见整理、归类与统计; 2、客户投诉周报、月报制作; 3、内部不良数据记录、问题单创建与分析进展跟进; 4、重工、退换货等内部联络函会签与进展跟进; 5、部门知识管理,如客诉处理案例整理,不良分析案例整理和常见故障排除FAQ整理。 任职要求: 1、大专以上学历; 2、消费电子行业两年以上工作经验,对电子产业开发和生产知识有基本了解; 3、可熟练使用Excel, PPT,Word,报表制作能力较强; 4、逻辑清晰,态度认真,责任心强, 有良好的客户服务意识; 5、良好的沟通和协调能力。查看更多
- 年龄要求: 不限
- 语言要求: 语言不限
公司介绍
公司成立于2012年,位于中国深圳,深圳爱都科技有限公司,是一家专业开发,生产,销售和提供高质量的产品及运动健康穿戴式设备公司。在2013年十二月,我们开始研发蓝牙同步智能腕带和健身计步器设备。作为现代化的企业,我们有先进的技术,强大的设计能力,经过全面培训的工作人员和专业管理。拥有超过8条装配生产线和250多名工人,年生产能力超过50万数量产品。我们的智能手环都具有竞争力的价格,时尚,高雅的设计和完美的性能。我们所有的产品符合CE,FCC和RoHS标准。我们的产品已批发销售,并分发到许多国家和地区,特别是德国,西班牙在欧洲,北美和南美。 我们进行OEM和ODM解决方案,包括智能可穿戴产品的ID和MD设计,软件,硬件和应用程序开发跟踪和解决你的健身问题,如步计步器,卡路里,距离轨道,睡眠时间的轨道,和心脏速率的轨道,只需蓝牙同步与您的手机。同时,当连接到手机的蓝牙健身设备到达一个GPS跟踪器和防损功能。此外,摄像头,音乐控制是简单地通过触摸智能手环。你的社交网络,如电话,短信,facebook,微博,Instagram,Linked In,,Viber,WhatsApp和谷歌plus更新可以通过智能腕带提醒实现。 “品质,专业,创新”是我们所有员工的核心价值观,我们致力于技术与品质的完美结合。我们奉献我们的一切努力,以双赢的商业模式,并真诚希望与长期价值客户携手合作! Founded in 2012 andlocated in Shenzhen China, IDO Intelligent Technology Co., Ltd is a professional development, production, marketingand providing quality products in the field of sports & healthy wearabledevices company. In 2013Dec, we started our R&D in bluetooth sync smart wristband & fitnesspedometer devices. As the modernized manufacturer,we have advanced technology, strong design ability, fullytrained workers and professional management. With more than 8 assembling line and more than250 workers, the annual production capacity is over pcs. Our smartbands are with stylish, elegant design and perfect performance at competitiveprice. All of our products meet CE, FCC and ROHS standards.Our products have been wholesaled and distributed to many countries andareas, especially Germany, Spain in Europe, North America and South America. We conduct OEM and ODM solutions including smart wearable products’ ID & MD design, software, hardware, and APPdevelopment to track and solve your fitness problems, like steppedometer, Calories, Distance track, sleep hours track, and heart rate track bysimply Bluetooth sync with your mobile phone. Meanwhile, the fitness devicereach a GPS tracker and anti-loss function when connected to cellphoneBluetooth. Furthermore, Camera, Music Control is simply by a touch of the smartband. Your social networks like call, message, Facebook, Twitter, Instagram,Linked In, WeChat Viber, WhatsApp and Google Plus updates could be reminded bya smart wristband that you can choose to wear right on your wrist throughsilent vibration. “Quality, Profession, Innovation”, are the keyvalues of all our workers, we dedicated to a perfect combination betweentechnology and quality. We dedicated all ourefforts to a win-win business pattern, and sincerely hope to work together forthe long term valuable respected clients! Founded in 2008 andlocated in Shenzhen China, IDO Intelligent Technology Co., Ltd is a professional development, production, marketingand providing quality products in the field of sports & healthy wearabledevices company. In 2013Dec, we started our R&D in bluetooth sync smart wristband & fitnesspedometer devices. As the modernized manufacturer,we have advanced technology, strong design ability, fullytrained workers and professional management. With more than 8 assembling line and more than250 workers, the annual production capacity is over pcs. Our smartbands are with stylish, elegant design and perfect performance at competitiveprice. All of our products meet CE, FCC and ROHS standards.Our products have been wholesaled and distributed to many countries andareas, especially Germany, Spain in Europe, North America and South America. We conduct OEM and ODM solutions including smart wearable products’ ID & MD design, software, hardware, and APPdevelopment to track and solve your fitness problems, like steppedometer, Calories, Distance track, sleep hours track, and heart rate track bysimply Bluetooth sync with your mobile phone. Meanwhile, the fitness devicereach a GPS tracker and anti-loss function when connected to cellphoneBluetooth. Furthermore, Camera, Music Control is simply by a touch of the smartband. Your social networks like call, message, Facebook, Twitter, Instagram,Linked In, WeChat Viber, WhatsApp and Google Plus updates could be reminded bya smart wristband that you can choose to wear right on your wrist throughsilent vibration. “Quality, Profession, Innovation”, are the keyvalues of all our workers, we dedicated to a perfect combination betweentechnology and quality. We dedicated all ourefforts to a win-win business pattern, and sincerely hope to work together forthe long term valuable respected clients!查看更多
工商信息
- 公司名称: 深圳市爱都科技有限公司
- 公司状态: 存续
- 行业: 软件和信息技术服务业
- 公司类型: 有限责任公司
- 地址: 深圳市龙华区大浪街道新石社区丽荣路1号昌毅工业厂区3栋十一层
- 企业规模: 100-499人
- 法人代表: 吴大军
- 注册资本: 500万人民币
- 注册时间: 2014年09月18日
- 注册号: 440301111338970
- 统一社会信用代码: 914403003117613178
- 组织机构代码: 311761317
- 登记机关: 龙华局
- 注册地址: 深圳市龙华区大浪街道新石社区丽荣路1号昌毅工业厂区3栋十一层
- 营业期限: 2014-09-18至无固定期限
- 核准日期: 2018年12月21日
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经营范围:
嵌入式软硬件产品、工业自动化控制设备、智能设备、计算机软硬件产品、电子产品、仪器仪表及周边产品的技术开发与销售;国内贸易(不含专营、专卖、专控商品);,经营进出口业务(法律、行政法规、国务院决定禁止的项目除外,限制的项目须取得许可后方可经营)。^嵌入式软硬件产品、工业自动化控制设备、智能设备、计算机软硬件产品、电子产品、仪器仪表的生产。
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