Job Responsibilities of an International Trade Order Coordinator

End-to-End Order Management and Delivery Assurance
Oversee and coordinate the entire order process from receipt to delivery, proactively managing order progress to ensure on-time fulfillment.
Proactively identify and manage potential risks during production (e.g., delays, quality issues), escalate alerts promptly, and drive timely resolution.
Maintain accurate and complete order documentation to ensure full traceability of all transaction records.

Cross-Departmental Collaboration and Communication
Serve as the central communication hub, effectively coordinating with Production, Procurement, Quality Assurance, Logistics, and other departments to align internal execution with customer requirements.
Promptly report and collaboratively resolve order-related exceptions, driving issues to closure to maintain high customer satisfaction.

Information Systems and Data Maintenance
Ensure timely and accurate entry and updates of order data in the ERP system.
Conduct regular audits of system data to guarantee its accuracy and integrity, providing reliable support for business decision-making.

Translation and Documentation Support
Translate business-related English documents, contracts, and emails to ensure clear and professional communication.

Execution of Special Assignments
Proactively and effectively complete additional ad-hoc or special tasks assigned by management to a high standard.