工作职责：

1.       To be responsible for site Safety, Health & Environment.

安全、健康和环保。

2.       Responsible for Formosa orders and overseas SPI orders production and delivery confirmation, and all relevant paperwork involved in the orders process (shipping docs, invoice, packing list etc.).

负责Formosa订单和管套出口订单的生产和发货确认, 并处理所有在订单流程中相关文件的书面工作（如船运文件，发票、装箱单等等）。

3.       To be responsible for the required management report.

负责相关的工作需要管理报告。

4.       To be responsible for continuous improvement.

持续改进。



特定职责：

1.       Ensure fully comply with SHE standard, policy and legislation of his/her team.

确保所在的团队遵守所有相关安全、健康和环保的标准、政策及法规。

2.       Ensure the workplace and the behavior is safe and without risks to health.

确保工作场地及行为是安全的，并对健康无伤害。

3.       To continually and actively promote SHE awareness of his/her team.

 积极持续地提高团队的安全、健康和环保意识。

4.       Work hazards are removed and controlled as soon as they are observed.

一旦发现安全、健康和环保的安全隐患应立即采取措施加以消除和控制。

5.       Responsible for Formosa orders and overseas SPI orders production and delivery confirmation, and all relevant paperwork involved in the orders process (shipping docs, invoice, packing list etc.).

负责Formosa订单和管套出口订单的生产和发货确认, 并处理所有在订单流程中相关文件的书面工作（如船运文件，发票、装箱单等等）。

6.       Quick and efficient response to customers.

及时有效反馈客户。

7.       Product samples control issued.

负责样品的发放。

8.       Orders tracking and On-time delivery.

订单跟踪和及时发货。

9.       Processing LES modules in Rockbis.

Rockbis系统中LES模块相关的操作处理。

10.    Prepare freight statement and payment requisition.

准备运费对账单及付款申请。

11.    Communicate target delivery dates.

传达产品计划交货期。

12.    Build a beneficial relationship with customers and satisfy customers’ demands.

与客户建立良好关系并满足客户要求。

13.    TOP customers focus service.

重点客户服务。

14.    Assist to achieve DIFOT.

帮助取得DIFOT。

15.    To keep continuously taking action plan to improve area job.

采取行动不断改进工作。

16.    Provide the requested management report that is more accurate, more reliable and delivered just on time.

提供所需的管理报告，并更准确，可靠和及时。

17.    Duties may be varied from time to time consistent with the employee’s training and skills and such varied duties are to be performed to standards which will be specified as required. Attend to any other matters as directed by direct supervisor.

职责随着员工的培训和技能的变化而不断改变，已改变的职责应按所要求设定的标准而履行.做好上级要求的其他工作。



岗位要求：

1、 Graduated from College/University.

大学毕业。

2、 More than 1 year’s relative customer service management experience.

1年以上客户服务管理经验。

3、 Good team player and communication skills.

良好的团队合作沟通能力。