职位描述
1.	主动建立与内外部客户的联络渠道，确保沟通顺畅。
2.	与关键客户建立并维护稳固的合作关系。
3.	协调和管理订单履行，确保准时装运和交付；直接处理客户的二次订单。
4.	作为客户问题的第一联系人，解决与订单、装运和交付相关的问题。
5.	支持销售团队，准备订单分析和产品信息数据。
任职要求
1.	大学本科毕业，商务管理、物流管理或相关专业。
2.	至少2年客户服务或订单处理相关工作经验。
3.	具备使用ERP系统处理销售订单的经验，熟悉SAP者优先。
4.	英语六级或以上，具备流利的英语听说读写能力。
5.	有物流或分销领域经验者优先。
 
Job Description
1.	Proactively establish and maintain communication channels with internal and external customers.
2.	Develop and maintain strong cooperative relationships with key customers.
3.	Coordinate and manage order fulfillment to ensure timely shipment and delivery; directly handle repeat orders with customers.
4.	Act as the first point of contact for customer issues, resolving problems related to orders, shipment, and delivery.
5.	Support the sales team by preparing order analysis and product information data.
 
Requirements
1.	Bachelor's degree in Business Administration, Logistics Management, or a related field. Proficiency in English is required.
2.	Minimum of 2 years of experience in customer service or order processing.
3.	Experience in using ERP systems for sales transactions; SAP knowledge is a plus.
4.	CET-6 or above, with fluent English listening, speaking, reading, and writing skills.
5.	Experience in logistics or distribution is preferred.
 
工作地点：东莞谢岗